Order Tracking
Last updated: November 12, 2026
Track your shipment
- Open your shipping confirmation when one is available after dispatch.
- Follow its tracking link or enter the tracking number on the carrier’s official website.
- Allow time for the carrier’s first scan and later updates to appear.
Need help finding a tracking number?
Contact info@hungchongimports.com with your order number and the email used at checkout. Do not send payment card information. We can help check the order and available shipment information.
Delivery timing
Processing takes 1–2 business days; standard transit is estimated at 3–5 business days after dispatch, for an estimated total of 4–7 business days. See our Shipping Policy for the 3:00 p.m. Eastern Time cutoff, business days, and possible carrier delays.
Delayed or missing parcel
If tracking stops updating, shows an unexpected status, or indicates delivery you cannot locate, contact us with your order number and tracking details. We will review the shipment and help resolve the issue.
Hung Chong Imports
14 Bowery, New York, NY 10013, USA
Email: info@hungchongimports.com
Phone: +1 212-349-3392
Customer service hours (Eastern Time): Monday–Thursday, 10:00–18:00; Friday, closed; Saturday–Sunday, 10:00–18:00.