Payment Policy

Last updated: November 12, 2026

Currency and payment options

All store prices and order charges are in United States dollars (USD). Payment methods available for your order are displayed at checkout. Please use the secure checkout to enter payment information.

Order totals

Standard shipping within the United States is free on all orders, with no minimum purchase. Applicable taxes, if any, and the final total are shown before payment. We do not add charges without your agreement.

Payment and order confirmation

Payment must be successfully completed before an order can be fulfilled. If a payment is declined, check the details or contact your payment provider. Please avoid placing duplicate orders while a payment status is unclear. Contact us if you need help checking an order.

Refunds and security

Approved refunds return to the original payment method within 3–5 business days after receipt and inspection of an eligible return. Bank posting time is additional. See our Refund Policy for the full return process. Never send payment card numbers, security codes, passwords, or banking credentials by email or contact form.

Hung Chong Imports
14 Bowery, New York, NY 10013, USA
Email: info@hungchongimports.com
Phone: +1 212-349-3392

Customer service hours (Eastern Time): Monday–Thursday, 10:00–18:00; Friday, closed; Saturday–Sunday, 10:00–18:00.